Feline Terms & Conditions

Arrival:
  • Payment upon arrival
  • Please ensure your cat(s) is/are transported in a safe and secure carrier, in good condition, designed for transportation of cats
  • We will care for your cat(s) according to the highest levels of care as established by the Feline Advisory Bureau and you accept that your cat(s) are boarded with us at your own risk
  • We will need to see proof of current vaccinations for feline flu and enteritis, which must be provided at check-in


Departure:
  • If you are not collecting your cat(s) yourself, please ensure that the person you send will be able to handle your cat(s) safely
  • We do not offer discounts for early departures
  • For the welfare of our guests we reserve the right to re-home any cat(s) not collected within fifteen days of their scheduled departure date if, after making reasonable efforts, we have not been able to agree suitable arrangements with the owner and/or emergence contact


Health and Medication:
  • The owner must ensure that the cat(s) is/are fit, in sound condition and free of fleas. We will need to see proof of current vaccinations for feline flu and enteritis, which must be provided at check-in
  • We are happy to accommodate cats on medication. We can administer pills either orally or in food. Please do contact us to discuss your specific needs and we will do our upmost to meet your requirements
  • For the welfare of our other guests, we cannot accommodate any cats diagnosed with infectious diseases
  • We will ask you for your written authority to call a veterinary surgeon on your behalf should we consider it to be necessary
  • All possible care and attention is given to the animals, but it is clearly understood that all animals are only accepted at the Owner’s risk and upon acceptance of these terms


Please could you ensure that you read the Terms and conditions carefully. Feel free to print a copy for your records.

You will be required to sign the terms & conditions on arrival.

Other Animals Terms & Conditions

  • As the owner of a rabbit we require you to bring a current vaccination certificate against VHD and Myxomatosis upon arrival
  • All guests are to be in good health on arrival. Animals found with respiratory problems, skin problems or parasites will be unable to stay
  • Please discuss with us any pets that may have existing medical conditions, each case will be taken into account and veterinary advice may be sought
  • Owners will be responsible for cost incurred for veterinary visits/treatment upon collecting of guests
  • We will take no responsibility for any pet’s pregnancy, as all our animals are kept separated unless otherwise requested by you
  • We reserve the right to take action deemed fit in respect of your pet in the event of non-collection or contact by yourselves after 7 days from the arranged date of collection. Our arrangement will be to try and re-home your pet


Please could you ensure that you read the Terms and conditions carefully. Feel free to print a copy for your records.

You will be required to sign the terms & conditions on arrival.